Covid- 19 Guidelines

MTDC is a name that is synonymous with hospitality. Our team has gone that extra mile to make sure our patrons are safe during the coronavirus pandemic

 

Our Commitment to Cleanliness & Hygiene:

At MTDC, our team has always placed a high priority on creating an environment of safety and health for our guests with exacting standards of cleanliness and hygiene. In light of COVID-19 risks and following recommendations by the World Health Organization and the Ministry of Tourism, we have implemented multiple additional measures across our hotels. In doing so, we strive to provide you with a safe space where you can indulge in all of our opulent offerings.


  • We, at MTDC, use disinfectants and multiple sanitization methods for all the resort areas and rooms. 
  • Our properties have disinfectant stations with hand sanitizers at the entrance of different areas of the property (pool area, spa, restaurant, gym, game room, etc.)
  • All high-touch surfaces are cleaned and sanitized routinely by our staff. 
  • Our staff practices proper protocols like washing hands and using sanitizers to maintain hygiene and is also mandated to wear a face mask or shield when interacting with guests.  Not the least, the temperatures of our staff are recorded regularly. 
  • All the MTDC reception desks are equipped with the telephone numbers of local health authorities, medical centres, assistance centres, and public and private hospitals for use whenever a guest may require it.  
  • In order to maintain social distance norms, we adjust the layouts of dining tables and sitting areas whenever possible. 
  • Our Housekeeping team uses hot water, detergent, and bleach to launder linens and towels to ensure the utmost precautions.
  • We keep Swimming Pools and Spa services temporarily closed in accordance with the State laid Covid regulations.

MTDC'S COVID-19 MEASURES

Our hotels have self-certified to follow a series of precautionary measures to make your hotel stay safe and healthy.

Our Dear guests,

We request you to adhere to the guidelines provided by the resort for the safe and smooth function of your stay. 


  • Please wear a mask at all times, sanitize your hands, maintain social distance between yourselves and the staff and allow staff to check your temperature. 
  • Please maintain check-in/check-out times because our sanitization procedures depend on the same. 
  • Cover the nose and mouth with a tissue or mask when coughing or sneezing.
  • Kindly make provisions for the online transfer of funds and support other procedures so as to make your stay safe and secure. 
  • Please allow the service staff to sanitize your luggage as per requirements. 
  • Kindly keep your used linen at the specified corner of the room. 

Frontdesk

Our front desk guidelines are in place for a safe check-in and check-out experience for our guests and employees.

Our front desk guidelines are in place for a safe check-in and check-out experience for our guests and employees.

Housekeeping

Our housekeeping staff carefully follows the guidelines in place to make your stay safe and comfortable.

Our housekeeping staff carefully follows the guidelines in place to make your stay safe and comfortable.

Restaurant and Service

Our redesigned experience ensures a smooth service for you while maintaining safety protocols.

Our redesigned experience ensures a smooth service for you while maintaining safety protocols.

Guests

We request you to adhere to the guidelines provided by the resort for the safe and smooth function of your stay.

We request you to adhere to the guidelines provided by the resort for the safe and smooth function of your stay.